What are your shipping rates?

RATES REFLECT CHARGES FOR SHIPMENTS TO EACH NAME AND ADDRESS SHIPPED
Standard Ground 2nd Day Air
Up to $25 $8.95 $18.95
$25.01 – $50 $10.95 $24.95
$50.01 – $75 $12.95 $30.95
$75.01 – $100 $14.95 $36.95
$100.01 – $150 $16.95 $42.95
$150.01 & over Actual shipping charges calculated at checkout.

Do you ship the order the day it is placed?

All orders placed by 1pm EST Monday through Friday are usually processed and shipped the same day but we ask for you to please allow up to 2 days before your order is shipped. Please note that certain times of the year when temperatures are above 70 degrees, we will only ship chocolates on Mondays, Tuesdays and Wednesdays. This is done so that chocolates do not sit at a distribution center over the weekend in the heat. Please remember when estimating your shipping time that FedEx does not count Saturday and Sunday as actual shipping days. Also, please keep in mind observed FedEx Holidays when estimating a shipment. WE ARE NOT RESPONSIBLE FOR FedEx DELAYS.

What does ``Gift Message`` mean?

Gift Message – Your custom message will be printed on an attractive shipping label (please limit greeting to the space provided.) We will also be happy to include Personal or Business Cards that you have provided to us. Please contact us for more information.

I entered the wrong shipping address...

We are not responsible for incorrect addresses. You must give us current, complete and correct shipping addresses to guarantee delivery. Alaska, Hawaii, Guam and Puerto Rico will be shipped U.S. Postal Priority Air at standard rates. We will analyze both FedEx and USPS to see which is most cost effective,

Do you do fundraisers?

South Georgia Pecan Company’s Fundraising Program offers many wonderful pecan items, as well as other popular nut varieties in 1lb. bags and gift tins! Many schools, clubs, organizations and groups have had success with our fundraising items and have used the program as an annual event. To learn more or schedule a fundraiser, please contact us at 229-244-1321.

2015 Fundraising Brochure
2015 Fundraising Order Form
2015 Fundraising Price List
2015 Fundraising Welcome Letter

Do you offer any satisfaction guarantee?

Guarantee
We guarantee prompt delivery of first quality products. If you are not satisfied, please return the unused portion of the product within 30 days for full replacement or refund.

Problem with your order? Customer Service  800-732-2646
Our customer service hours are 9 am to 5 pm Eastern Time, Monday-Friday.

General Information

Order Confirmations – Please provide us with a current email address and your orders will be promptly acknowledged as they are received. You may also contact us at  800-732-2646 to confirm your order. Please allow 2 days for processing from the time the order was placed.

Credit Card Orders. We process orders immediately; therefore, your credit card may be charged before your order is shipped.

Military APO/FPO – For rate and shipment arrangement please contact us at  800-732-2646 if you would like to ship to an APO/FPO.

Substitutions – We reserve the right to make substitutions of equal or greater value when necessary. This still carries our 100% Satisfaction Guarantee.

Our friendly operators are ready to process your orders Monday-Friday, 9 am to 5 pm Eastern Time.